In recent years, the supply chain has encountered many obstacles, such as disruptions and other challenges. However, technology, access to data, and globalization have been instrumental in transforming the supply chain industry.  The annual 2023 27th Annual Third-Party Logistics Study, released at the Council of Supply Chain Management Professionals (CSCMP) Edge Conference in Nashville, shows findings based on feedback from shippers, 3PL services users, and non-users, as well as 3PL sector respondents.

According to the study, “71% of shippers indicated that using 3PLs has been beneficial in improving customer service, in line with 73% from a year ago. What’s more, it added that 71% of shippers and 92% of 3PLs maintain that “3PLs provide new and innovative ways to improve logistics effectiveness.”

To read other key points or the complete study, click here.