We are seeking a motivated trucking supervisor to lead our team of drivers in Hanover, Minnesota and connect our capabilities with the needs of the US market.

Position:

We are seeking a dynamic individual with exceptional customer service skills who thrive working in a fast-paced environment and enjoys building relationships. You must be able to navigate carriers to arrange freight shipments, by leading the team of drivers, while providing the best-in-class delivery service.

Responsibilities:

  • First point of contact for all incoming calls serving as primary contact for customers, receivers and drivers.
  • Provide exceptional customer service to both our internal and external customers.
  • Work directly with customers and carriers to arrange freight shipments by anticipating delivery requirements, destinations, rates and delivery times.
  • Keep customers informed by forwarding notice of freight availability, shipment date, and status.
  • Utilize the available tools and resources to locate qualified carriers to cover freight for our customers.
  • Responsible for ensuring all drivers’ paperwork is completed in an accurate and timely manner.
    • Must submit all drivers logs for auditing
    • Process of truck invoicing / load tickets
    • Process paperwork for drivers payroll to ensure accurate processing of payroll checks
    • Processing of all IFTA logs and reporting
  • Build strong relationships and communication lines, to sell our services to new clients.
  • Actively seek customer satisfaction when damages, shortages, and miss-shipments occur.
  • Protect the company’s reputation by keeping rates and credit information confidential.
  • Accomplish company goal of continued growth by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the company.

Desired Skills and Experience:

  • Minimum 2 years of experience in a similar role.
  • Proven track record in 3PL transportation/logistics.
  • Highly motivated self-starter, tactfully relentless and disciplined, as well as a Team Player.

What we offer

  • A work environment that fosters an entrepreneurial spirit
  • Full benefits package
  • Opportunities for growth and much more!
Apply now
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